Terms & Conditions
All orders are accepted subject to these terms :
If you place an order with us you will be deemed to have agreed to the following terms which we consider to be fair and reasonable.
Payment : We require full payment on ordering orders of below £150. On orders of more than £150 we will accept 50% deposit on ordering and the balance payable prior to despatch. Until such payment is received we will not consider any job details you send to us to constitute an order. We reserve the right not to act upon any instructions you may have given us if payment has not been received.
Our Guarantee : Should we supply you with goods that are, due to error or omission on our part, unfit for purpose or that we agree are of a substandard quality then we will reprint the order and re-supply at our expense on return of all of the disputed job. Should we feel unable to do this then we reserve the right to refund any money you have paid and declare the contract null and void without penalty.
Our Quality Standards : Should we supply you with work that through our fault is demonstrably inferior to our normal quality standards then we will consider ourselves to have failed to meet minimum standards and you are entitled to a reprint or discount as you wish.
Colour : We guarantee to match the colours as specified in your computer files. However, for us to be able to do this you must use professional standard design software (Quark, Indesign, Freehand, CorelDraw, etc) and your files must specify CMYK colour values. We do not consider colour profiles to be a very reliable means of specifying colour. We do not undertake to colour match to your printer or monitor or any other colour standard you may supply. Our colour matching should be considered to be of a "ballpark" standard only and is therefore unsuitable for applications requiring a stringent colour match.
Slight colour variation throughout a print run is to be expected.
Colour rendition will vary depending on the paper stock used.
Complaints and reprints : We may refuse to reprint a job for free if you change the specification or artwork. In other words we will only offer a free reprint in order to correct our errors - not yours!
Content : We cannot be expected to read and verify the truthfullnes, honesty and legality of any material we print for you and should the content of your job result in any court action or prosecution or liability of any kind then the responsibility is entirely yours and you agree to indemnify us fully should we incur any costs or damages in this respect.
Our right to refuse : We reserve the right to refuse to accept an order or to reject any partially complete order without reason given. This especially but not exclusively applies where we consider the material to be derogatory, indecent, libellous, racist, inflammatory or designed to mislead the public or promote any illegal activity.
Errors in your computer files : Although we are always on the lookout for problems in your supplied artwork files, any such problems will always be your responsibility. We use industry standard systems to process your files and it is your responsiblity to ensure that your files give the results you expect when processed using such systems. If you are unsure we recommend that you request one of our free online proofs.
Limited Liability : Under all circumstances the liability of Fasprint for any loss or damage incurred by you or any third party for whatever reason will be limited to the invoiced value of the goods only. We do not accept claims for consequential loss however caused and we expect you to verify that any goods we supply are suitable for your purpose before they are used.
Delivery Dates and Times : Unforseen problems can occur at any time during the production and delivery of your job. For this reason any delivery date we give you is to be regarded as an estimated target date only.
Unless you have paid extra for a timed delivery your goods may be delivered at any time between 9.00am and 5.00pm. Our carrier will not leave goods without a signature.
Contract : Contract between us shall be interpreted in accordance with English Law. Since we only accept work on the basis of the terms here stipulated any transaction between us shall be deemed to incorporate the above terms and conditions which shall take precedence over all other conditions unless we have agreed otherwise in writing.
